FAQs

Yes, we do accept payment methods via:
◼️ Ipay88: Paypal, all major cards & internet banking.
◼️ Direct Bank Transfer: Please email us the payment slips.

Yes, we deliver based on the delivery address, which can be different from the billing address. Do fill up the form correctly upon checkout.

Please contact our customer service at:
◼️ Live chat: +60 10-803 3820(Whatsapp Text)
◼️ Email at: sales@dakwahbookstore.com

The refund processing time within 7-21 days. You will be notified via email once your refund is processed.*
*Terms & Conditions apply

We usually processed your order within 2 days after payment is received/confirmed. Then, the estimated delivery time* are:
◼️ Locals(Malaysia): within 3 working days.
◼️ Singapore: within 10 working days
◼️ International: 15 to 45 working days.

All confirmed order before 10 am will be shipped out on the same day (MON, WED & FRI) EXCEPT for Weekend & Public Holiday.

*However, the delivery time may differ, subjected to the courier companies.

If you can’t order through the website, no worries. Please let us know which item you want to order and provide the following information:

Name,
Address,
Phone Number,
Email Address,
Please ensure the information is correct as we are not responsible for any lost parcels due to incorrect information. Once payment is made, please inform us.

To place order please contact our customer service at:
◼️ Live chat: +60 10-803 3820 (Whatsapp Text) or
◼️ Email: sales@dakwahbookstore.com

Yes, we will process your order manually inshaAllah. (Providing there is no restrictions on your borders, such as; pandemic cases or war situations)

To place order please contact our customer service at:
◼️ Live chat: +60 10-803 3820(Whatsapp Text) or
◼️ Email: sales@dakwahbookstore.com

You may purchase our publications in bulk by writing to us at: dakwahcornerbookstore@gmail.com

Resellers, bookshops, organisation/institution/school are welcome to join our exciting, exclusively programmes.

Click the following link to track your parcel.

DHLeCommerce
Customer Service: 03-2779 2300 / 1800 220 027

Pos Laju

FedEx for International Shipment
Customer Service: 1800 888 388

Note: Your tracking information will be available within 48 hours after your package is shipped from our location.

Yes, it is subject to availability.
Please email your request to sales@dakwahbookstore.com

Yes. To enable the use of the member discounts for the Online Store, kindly write to us at sales@dakwahbookstore.com or WhatsApp at (+60 10 803 3820) to get your member discount access today! Please be sure to include your email address and mobile number for our reference.

For more details please click here

Jazakallahu Khayran Kathiran

We do not have any loyalty programs merely for our website’s subscribers.

However, we do have seasonal sales, which benefits everyone;
◼️ Ramadan Sales
◼️ Year-End Sales
◼️ Other occasional offers

Additionally, in our physical stores, we have Members’ Day Sales, too. (Privilege Card Membership)

◼️ All your past & current orders are documented.
◼️ You may re-download and view your ebooks within the website.
◼️ Wishlist Cart Features
◼️ You will be updated with our latest books, products, offers & sales. (via email)

Upon first time sign-up, you will get a 10% coupon your purchase.(via email)

Online account registration is free.

There is a “My Account” button/tab at the top-right of our website page.
◼️ Click on that tab
◼️ Fill-up the form accordingly.

Upon receiving any faulty, damaged or incorrect item(s), please write to us at sale@dakwahbookstore.com, within three days from the date received. We will do our best to rectify the matter.
In the email, please include:
◼️ Your order number
◼️ Photo(s) of the item(s) received.

Unless incorrect item(s) was/were delivered, we do not accept any returns.

DCB always trying to maintain reasonable and same price in both platforms.

Yes, it is only available at the PJ store

1. Upon checkout, please choose:
– Self Pickup @HQ (Section 14, Petaling Jaya), as your shipping option.

2. Once you have placed the order, it will be processed. It is not ready for pick-up yet.

3. You may collect your order once you have receive an email. All information required for your collection will be provided in the email. Please allow an extra 24 hours for preparing your order.

DCB always welcome and appreciate such contribution from our readers, please address your valuable thoughts at: dakwahcornerpublications@gmail.com

DCB Malaysia always welcome all skills, for more details please email us at: dakwahcornerpublications@gmail.com

◼️ Please include CV, the sample of previous work and expected pay.

Yes, DCB welcome all who write on related to Islamic subject based on authentic sources. Please email us the following details for us to consider.
1. The author: short self-introduction.
2. The book: Introduction, Table of Content & a sample chapter.
3. if any forward by prominent scholar.

Email us at: dakwahcornerpublications@gmail.com

All books published by Dakwah Corner Bookstore are protected under copyright law.

It is compulsory to obtain a written permission before any of our materials can be reproduced, in any form.

Please email your request to: dakwahcornerpublications@gmail.com

Yes, you can email us your writing to: dakwahcornerpublications@gmail.com

DCB reserves the right to publish or not upon checking the content.

Please send us the list of the intended books (with sample copies) for us to review. In your email, please include:
◼️ The proposed terms & conditions.
◼️ Other local distributors in the region. (If any).

For distributions, please email: dakwahcornerbookstore@gmail.com

1. Freelancers are welcome to work with DCB Malaysia. However, management has the right to know details of your expertise and background to decide whether you are accepted or not.

2. DCB Malaysia offers expenses-paid internships to graduates and undergraduates’ students throughout the year.

Please email your CV and a cover letter(please mention your interested field) to HR:
hradmin@dakwahbookstore.com